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Monday-Friday
7:00 a.m. – 5:00 p.m.
Fax: 915.519.0261
How To Enroll
Online Enrollment Made Easy for Individuals & Families
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Please click on ONLINE ENROLLMENT to fill out your enrollment application.
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Please choose one of the eight plans chosen for Individuals & Families.
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Please complete all sections of your enrollment application.
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Please submit payment with your application.
As a second option, you may submit your paper enrollment and payment through our secure email or secure fax.
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1 - Open your Individuals & Families Paper Enrollment Application by clicking on the Individuals & Families Paper Enrollment Application above.
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2 - Fill out your Individuals & Families Paper Enrollment Application. Make sure you fill out all of the required fields.
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3 - Please save your completed enrollment application as a new file with your first and last name. (Example, Individuals & Families Enrollment Form John Smith).
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3a - Once completed, please attach your completed enrollment application and email it to the following POC: Alejandra@fivepointsmecplan.com
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4 - Alternatively, you may fax your completed enrollment application to the following fax number: 915.519.0261
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5 - You may mail your completed enrollment application to the following address:
Five Points Health Benefit Plans, LLC
6006 North Mesa Street - Suite 108
El Paso, Texas 79912
We have created a video to help you easily enroll for your mobile phones or tablet.
Once enrolled and your payment is processed, you will receive your Enrollment Packet in the US mail within 5 Business days:
1) Welcome Packet which includes your welcome letter with your Summary of Benefits (SOB). You will also receive a temporary Member ID Card and OptumRx Card which can be used right away.
2) Your ID member card from the First Health Network is a Aetna | Coventry Company
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First Health Network is a Aetna | Coventry Company, You will need to take your ID Network Card to your doctor appointments as proof of coverage.
3) Optum Rx ID Card
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You will need your Optum Rx ID Card when you pick up your prescriptions from any of the major pharmacies.
Customer Service Center hours: M-F, 7am - 5pm
Office Telephone Number: 915.803.4198
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